TERMS OF DELIVERY

  1. Direct Delivery to Home Address
  2. Pick up from Teck Whye Outlet

DIRECT DELIVERY TO HOME ADDRESS:

@ if name tags are ordered together with the uniforms –
Your name tags will be posted separately around:

  1. 2 weeks between March – Oct
  2. 4 weeks between Nov – Feb due to inevitable high volume of demand during the school registration period.
    • Once your order and payment are received; we will provide you with an order number which you can refer to if you need to make any changes or update.
    • Payment must include screenshot of transaction. Indicate order number. Submission via reply to the confirmation of order email.
    • FAS must include FAS letter attachment. Indicate order number. Submission via reply to the confirmation of order email.
    • We reserve the right to amend the terms of delivery as and when we see fit.

    PICK UP FROM Teck Whye Outlet

    Your order will be ready around:

    1. 2 weeks between March – Oct
    2. 4 weeks between Nov – Feb due to inevitable high volume of demand during the school registration period. Please kindly check with the school or our company during this period if alternative arrangements are provided for the purchase of uniforms.
    • When your order is ready, we will notify you to collect it.

    EXCHANGE POLICY

    • Goods sold are non-refundable.
    • Made-to-Measure uniforms are non-exchangeable.
    • Original receipt is needed for exchange within 7 days from date of purchase or when order is received.
    • Product can be exchanged provided that the product is in its new and original condition. It must not be worn, washed, soiled, altered, tampered with, or damaged purposely or absentmindedly.
    • Yang Tze Kiang Tailor reserves the right to make the final decision and the right to make changes to any policies as and when we deem fit.

    EXCHANGE IN STORE:

    • Exchanges can only be done at our Teck Whye outlet during our operating hours unless stated otherwise. Please feel free to contact us for any queries.